The Current Situation

platform

Your challenges right now:

Strict compliance and auditing requirements slow down development and deployment
Manual, repetitive tasks like cloning eat up countless hours of developer time
Undeployed backlogs accumulate as your team struggles to keep pace with requests
Deploying a single update set can take weeks due to extensive testing needs
Lack of visibility across instances makes it hard to identify and mitigate risks
Complexity increases as instance inconsistencies accumulate

While ServiceNow provides a solid foundation, optimizing the platform for enterprise-scale banking isn't easy.

Here are a few questions for you to mull over:

Is the ServiceNow platform working at a fast enough pace and are you deriving the full value of your investment in it?
Is your ServiceNow team constantly carrying out war room sessions?
How long do their cloning processes take?
Have you had to ask your people to work evenings and weekends to get deployments across the line?
Do you keep hearing from your team that hurdles to deployment are continuously causing delays?
Are these delays in turn impacting your ability to deliver on business initiatives?

How satisfied are you with your team's utilization of the full capability of the ServiceNow platform?